As digital technologies become more widespread, there is a risk that developing countries will be left behind if they cannot afford to invest at the same rate as other countries. In this article, Dr Chris Foster and Dr Shamel Azmeh discuss the dangers of international firms and leading economies dominating the global digital economy, and […]
How the digital healthcare revolution leaves the most vulnerable behind
Digital technology in healthcare was vital during the COVID-19 pandemic to make sure that people maintained access to health services when they were not available in-person. However, the move to digital healthcare disadvantaged some patients and placed them at risk of greater inequality and vulnerability. Here, Dr Omer Ali, Dr Elizabeth Dalgarno, Dr Claudia Pagliari […]
The digital economy could be more productive – but will it be more inclusive?
Digital technology can help people to remain productive despite disruptions to daily life. However, this is only possible when people are able to access and use the technology that is available to them. Here, Professor Bart van Ark from The Productivity Institute warns of the dangers of a K-shaped recovery and lists the steps that […]
Homeworking experiences during lockdown
Like millions of others, call centre workers were required to work from home at the height of the COVID-19 pandemic. In this blog, Professor Debra Howcroft and Professor Phil Taylor examine the experiences of call centre staff and provide recommendations for improvement in the future. Managerial staff often directly and indirectly control call centre workers […]
Employability meets education: Why essays and exams are not enough
In an increasingly digital world, the skills that students require to succeed in employment are changing but assessments within education settings are not. In this blog, Dr Drew Whitworth discusses the potential pitfalls of traditional forms of assessment, such as essays and exams, which focus on information retention instead of application, and highlights how practice-based […]
Bridging the digital divide: Greater Manchester schools creating pathways to success
During the COVID-19 pandemic, the Greater Manchester Combined Authority created the Pathways to Success strategy to support schools to deliver education to vulnerable children during lockdown. In this blog, Dr Paul Armstrong, Dr Stephen Rayner and Emeritus Professor Mel Ainscow reflect on the strategy and explore the opportunities for schools to implement aspects of it […]
Only a call away: Reducing loneliness and social isolation in older people
For many older people, the COVID-19 pandemic increased levels of loneliness and isolation. They were unable to visit friends and family, and access in-person support. Low levels of digital literacy among older people also prevented them from making the most of online support services. Here, Dr Lis Boulton assesses the effects that the pandemic had […]
Rewriting the creative sector’s digital transformation
The creative sector is incredibly diverse and there are growing disparities between those who are already familiar with the digital world of work and those who are struggling to adapt. In this blog, Dr Anita Greenhill addresses the challenges that the sector will face in the coming years and provides examples of best practice from […]
Accelerated automation and digital advances in the world of food retail
The COVID-19 pandemic prompted consumers to buy food online, which meant that food retailers had to adapt quickly. In this blog, Abbie Winton explores the changes that food retailers had to make during the pandemic and how these changes may have long-lasting consequences for the sector. Every major food retailer sought additional workers, which helped […]