The COVID-19 pandemic prompted consumers to buy food online, which meant that food retailers had to adapt quickly. In this blog, Abbie Winton explores the changes that food retailers had to make during the pandemic and how these changes may have long-lasting consequences for the sector. Every major food retailer sought additional workers, which helped […]
Infodemic: tackling conspiracy theories on social media
In February 2020 the Director-General of the World Health Organisation warned that “we’re not just fighting an epidemic; we’re fighting an infodemic,” because “fake news spreads faster and more easily than this virus, and is just as dangerous.” There has been large debate around ways to control the spread of misinformation and disinformation, especially on […]
Why victims of cyber crime deserve ‘Cyber CPR’
COVID-19 has seen an increased vulnerability to cyber crime. In this blog, originally from our On Digital Trust publication, Professor Emma Barrett, Professor Danny Dresner, and Dr David Buil-Gil outline why victims of cyber crime need greater protection, including a raft of ‘CPR’ measures designed to help them recover quickly. Cyber crimes cost billions of […]
Beyond privacy and security: Opening-up ‘trust’ in digital healthcare
As COVID-19 sees us become increasingly reliant on the digitisation of healthcare data, how have the UK public previously reacted to the use of technology in healthcare? In this blog, originally published in our On Digital Trust publication, Dr Barbara Ribeiro examines previous approaches to integrating data into care, the impact on public trust, and what […]
How the digital space oils the wheels of unlawful and unethical business
As COVID-19 forces more and more of our daily lives into cyberspace, how well regulated is the digital realm, and how can criminals exploit its grey areas? In this blog, originally from our On Digital Trust publication, Professor Nicholas Lord explains how criminals exploit the murkiness of the digital space to siphon off and launder […]
Recognising the role of key workers now and in the future employment landscape
Throughout the COVID-19 pandemic, the country has become more aware and appreciative of the workers now called ‘key workers’. However, organisational change and deregulation over recent years has led to high levels of job degradation in key work sectors. In this blog, Gail Hebson and Miguel Martínez Lucio introduce and present research from a range […]
Citizen’s data, healthcare and trust
Health data has informed a central part our NHS for more than two decades, helping the informative bodies to improve services and understand health trends. This has also proved key in understanding, and attempting to mitigate, the worst impacts of COVID-19. However, when this data is shared with secondary bodies, does the public trust that […]
Democracy at risk? Detecting and deterring the flow of disinformation in elections
On 21 July, Ministers published a report that found the UK Government failed to counter Russian interference in the 2016 Brexit referendum, despite a mounting body of evidence of global efforts to use and abuse digital platforms to influence democratic outcomes. As a result, how can we be sure that what we are being told […]
#HereToDeliver: Valuing food delivery workers in the future
The COVID-19 pandemic has brought to the fore a new cadre of valued workers. And it’s not the corporate CEO or senior business leader but the delivery workers that are helping cafes and restaurants stay open (in some form) during lockdown. Cristina Inversi, Aude Cefaliello and Tony Dundon of the Work and Equalities Institute (WEI) […]
Social media and mental health: Can we trust what we’re being told?
The COVID-19 pandemic, and the subsequent lockdown initiated in much of the world, has highlighted the crucial role of social media in social connectivity and news dissemination. In this blog, from our publication On Digital Trust, Dr Margarita Panayiotou explores whether social media is as bad for our mental health as we are led to […]