Like millions of others, call centre workers were required to work from home at the height of the COVID-19 pandemic. In this blog, Professor Debra Howcroft and Professor Phil Taylor examine the experiences of call centre staff and provide recommendations for improvement in the future. Managerial staff often directly and indirectly control call centre workers […]
North West England: developing a regional roadmap for industrial bio-revolution
Escalating societal and political concerns over climate change have bolstered significant global focus on cutting carbon dioxide emissions. However, in a world still reeling from the effects of a global pandemic, development and implementation of effective resolution strategies are lacking. Profound change is needed to address damaging environmental, social, and economic repercussions of the current […]
Rewriting the creative sector’s digital transformation
The creative sector is incredibly diverse and there are growing disparities between those who are already familiar with the digital world of work and those who are struggling to adapt. In this blog, Dr Anita Greenhill addresses the challenges that the sector will face in the coming years and provides examples of best practice from […]
The Levelling-up Budget?
The Conservative Government’s 2019 general election manifesto included a promise to ‘listen to the people who have felt left behind’. There was also a commitment in the Budget 2020 to drive economic growth sustainably and improve living standards by boosting productivity and levelling up skills across the UK, along with future commitments to increase investment […]
Area-based vaccination would better protect against COVID-19
The early stages of the COVID-19 vaccine rollout in the UK have been a remarkable success from many perspectives: we have one of the highest rates of vaccination per capita, high uptake, and the government has met its first vaccination target. However, this rollout has taken place amidst a devastating surge of COVID-19 deaths, and […]
How can we drive businesses to deliver on Net Zero?
Nearly a fifth of the UK’s carbon emissions are generated by businesses. With global emissions expected to be just 4% lower than in 2019, urgent action is required across all sectors to achieve net zero goals. But how can we push businesses to sustainability when their bottom line is at stake? Here, Professor Jonatan Pinkse, […]
Job value and job status during the COVID-19 pandemic: Recognising migrants as ‘critical’ but neglected workers
During the current pandemic, governments have devoted much debate and effort to the maintenance of critical sectors of the economy – namely those that need to remain active to guarantee basic economic and social functioning, at least in the short to medium term. Many of these sectors are heavily dependent on workers typically seen as […]
Rise to the top: Socially responsible public procurement
Amidst the social and economic challenges of a post-Brexit, post-COVID landscape, public procurement is gaining increased visibility and legitimacy as a policy tool. Effective 1 January 2021, the UK is positioned to become the first nation in the world to mandate that taxpayer-funded contracts are fully leveraged to maximise social value. A minimum 10% weighting […]
Beyond privacy and security: Opening-up ‘trust’ in digital healthcare
As COVID-19 sees us become increasingly reliant on the digitisation of healthcare data, how have the UK public previously reacted to the use of technology in healthcare? In this blog, originally published in our On Digital Trust publication, Dr Barbara Ribeiro examines previous approaches to integrating data into care, the impact on public trust, and what […]
How resilient were UK regions to the 2008 financial crisis? Recovery policies for COVID-19 crisis
Dr Marianne Sensier, Professor Fiona Devine and Dr Elvira Uyarra have conducted research comparing the economic resilience of UK sub-regions in recovery from the 2008 financial crisis. In this blog, they map the resilience across the UK in recovery from the financial crisis and suggest policies for increasing resilience for recovery from the COVID-19 crisis. […]