New NAO study reveals extent of carers contribution and DWPs failure to seek out those not claiming
Recruiting civil servants efficiently?
One the NAO’s latest reports points to a small but significant area of inefficiency in Whitehall – recruitment:
‘Made to Stick’ – how to make your key messages memorable
This book looks at what makes ideas “stick” – why some ideas spread easily whilst others don’t. Being able to communicate effectively has become increasingly important for public managers in democratic states. “A medium-sized ‘butter’ popcorn at a typical neighborhood movie theatre contains more artery-clogging fat than a bacon-and-eggs breakfast, a Big Mac and fries […]
So What Would You Do?
In December I appeared as a witness before two Select Committees in the Westminster parliament: the Treasury Committee (TSC) which was responding to the government’s Pre-Budget Report; and the Public Administration Committee (PASC) which was investigating what standards of ‘good government’ might look like.
NUDGE – influential book points to new policy directions?
The influential new book “Nudge” (Thaler and Sunstein 2008) comes from the emerging field of behavioral economics, which investigates the non-rational ways in which people make decisions.
The Art of Performance
The major first report by the UK’s latest ‘think tank’, the Institute for Government led by well-known and outspoken former Permanent Secretary Sir Michael Bichard, bodes well for the future of the new body. It is a serious, measured and balanced account of many of the achievements and problems experienced in the UK.
Capable in a Crisis?
Sir Gus O’Donnell, head of the UK civil service, in a recent speech outlined why he thought the British civil service would perform well in the current financial and economic crisis. In an article – “Mandarin-tinted glasses” – published in Public Finance magazine, I ask questions just how well Whitehall is really doing – based on […]
Baby P – a Victim of Joined-Up Government?
Recently a baby under the protection of social services was abused and killed. It was not the first and will not be the last, but the fact that “Baby P” was visited 60 times by social workers charged with his protection whilst the abuse was going on has caused a scandal.