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A mother holding an infant speaks over the counter to a pharmacy worker.

Health at the heart of the high street: incentivising quality in community pharmacy

Ellen headshot By Ellen Schafheutle Filed Under: Health and Social Care Posted: September 1, 2025

Community pharmacies are invaluable assets, especially in areas with high deprivation or limited access to general practice. To relieve pressures in the NHS in England, pharmacies are increasingly integrated into neighbourhood and primary care services. It is important that these services are of good, consistent quality, which the Pharmacy Quality Scheme (PQS) aims to incentivise. […]

Tagged With: care quality, Health & Social Care, NHS, NHS improvement, public health, SHS

Back view of a female pharmacist standing in front of medicine shelves and holding medicine.

Enabling Pharmacy First: overcoming recruitment and retention challenges in the pharmacy workforce

Ellen headshot By Imelda McDermott and Ellen Schafheutle Filed Under: Health and Care, Health and Social Care Posted: April 24, 2025

The community pharmacy sector is set to play an increasingly important role in integrated primary care, exemplified through Pharmacy First. Through this drive to relieve pressure on other areas of primary care, both pharmacists and pharmacy technicians assume expanded roles and greater responsibilities. However, the vacancy rate amongst pharmacy technicians in particular risks undermining policies […]

Tagged With: care quality, Health & Social Care, labour market, NHS, SHS, work & pensions

Pharmacist advising mother with baby

Integrating community pharmacy services in primary care: making better use of our healthcare venues

Ali HindiEllen headshot By Ali Hindi, Sally Jacobs and Ellen Schafheutle Filed Under: All posts, Health and Care Posted: March 6, 2019

The recently launched ‘NHS Long Term Plan’ proposes to make better use of community pharmacists’ skills and explore further efficiencies in community pharmacy in new primary care networks. In this blog, Ali Hindi, Ellen Schafheutle and Sally Jacobs highlight important factors for enhancing the use of community pharmacy services within primary care for patients with […]

Tagged With: #SDG, #SDG Good Health and Well-Being, #SDG Reduced Inequalities, care quality, community, health, Health & Social Care, inequalities, NHS, pharmacy

Commissioning for quality in community pharmacy: towards a better understanding of private sector providers of healthcare

Ellen headshot By Sally Jacobs and Ellen Schafheutle Filed Under: All posts, Health and Social Care Posted: October 23, 2018

As a scheme has recently been implemented to incentivise quality in community pharmacy, Sally Jacobs and Ellen Schafheutle discuss the need for further research to inform the development of quality indicators. The role of the private sector in the NHS has expanded over the last 30 years to increase services and reduce costs. This has […]

Tagged With: care quality, community care, Health & Social Care, NHS, pharmacy

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